Refund policy

Due to hygiene and safety reasons, innerwear products are not eligible for return or exchange once delivered unless the product is defective, damaged or incorrect.

Damaged or Incorrect Products

If you receive a damaged or wrong item, please notify us within 48 hours of delivery. You must provide clear images or videos as proof.

Refund Process

Once your request is approved we will initiate a refund or replacement. Refunds will be credited to the original payment method within 5–7 business days.

Conditions

  • Product must be unused
  • Must be in original packaging
  • All tags should be intact

We reserve the right to reject claims that do not meet these conditions.